Hollingworth & Moss Ltd ("Hollingworth & Moss") operates this web site at
manchester.hollingworthmoss.co.uk ("the Site"). Hollingworth & Moss Ltd
is a company registered in England and Wales (Registration Number 1510092) and has
its registered office address at Manor Street Industrial Estate, Enfield Terrace,
Leeds, LS7 1RG. In these terms and conditions Hollingworth & Moss is referred
to as "we" or "us" and "our" refers to the property of Hollingworth & Moss Ltd.
You as a user of our site are referred to as "you".
Please take time to read these terms and conditions as it is important that you
understand the contractual relationship relating to your use of the Site and governing
any purchase you make. Your continued use of the site indicates that you accept
these terms and conditions. If you have any questions, please contact us at: firstname.lastname@example.org
1 The Site
1.2 We provide "hyper-links" from the Site to web sites of third parties. Please
note that we have no control over and are not responsible for the content of such
web sites and accordingly make no warranty or representation as to their contents.
We provide these links for your convenience only but we do not necessarily endorse
the material on those web sites. We are not responsible for any transaction conducted
between you and any such third parties and such a transaction is subject to the
third parties terms and conditions.
1.3 We make no representation or warranty of any kind with respect to the Site or
its contents and we hereby disclaim all such representations and warranties about
the accuracy, completeness, or suitability for any purpose of the information and
related graphics published in this Site. The information contained in this Site
may contain technical inaccuracies or typographical errors. All liability howsoever
arising for any such inaccuracies or errors is expressly excluded to the fullest
extent permitted by law.
1.4 Intellectual Property Rights
1.4.1 The content of the Site and all intellectual property rights connected to
the Site are owned by us. Such rights include, but are not limited to the underlying
software, copyright in the text, logos, pictures, photographs, graphics icons and
design of the Site, the look and feel and structure of the Site, trade marks, domain
names and database rights.
1.4.2 You may retrieve and display the content of the Site on a computer screen,
store such content in electronic form on disk (but not any server or other storage
device connected to a network) or print one copy of such content for your own personal,
non-commercial use, provided you keep intact all copyright and proprietary notices.
You are not permitted to reproduce, modify, copy, distribute or use for commercial
purposes any of the content on the Site without written permission from us.
1.4.3 No licence is granted to you in these Terms and Conditions to use any trade
mark of Hollingworth & Moss Ltd or any of our affiliated companies.
2 Purchase of Goods or Services
2.1 Any purchase of goods and services from us will be governed by these Terms and
2.2 The goods and services offered by us consist of:-
2.2.1 Printing of your dissertation;
2.2.3 Binding of your dissertation.
2.3 Once the goods and services have been agreed by you on the Site, payment for
the goods and services will be requested.
2.4 We must receive payment of the whole of the price for the goods or services
before your order can be accepted. Once payment has been received by us we will
confirm that your order has been accepted by (sending an email to you at the email
address you provide). Our acceptance of your order brings into existence a legally
binding contract between us.
3 Price and Payment
3.1 The price payable for the goods and services you order is set out in the Site.
All thesis printing and binding costs are zero rated for VAT (including the binding
service charge, and the cost of the extras. Delivery prices include VAT as stated
in the Site.
3.2 If you choose to have the goods delivered to you by courier the price for this
service is set out in the Site. For users outside the UK and Ireland an additional
charge will be made for delivery.
3.3 Payment can be made by credit or debit card. Your details are securely processed
by PROTX VSP (see - www.protx.com). We do not
receive or store any credit or debit card information; only a confirmation that
the transaction has been authorised.
4 Cancellation of your Order
4.1 You cannot cancel your order if you have requested the dissertation printing
and binding service as this is personal to you.
5 Cancellation by Us
5.1 We reserve the right to cancel the contract between us if:
5.1.1 We have insufficient stock to deliver the goods or undertake the services
that you have ordered;
5.1.2 We do not deliver to your area; or
5.1.3 One or more of the goods or services you ordered was listed at an incorrect
price due to a typographical error or an error in the pricing information received
by us from our suppliers; or
5.1.4 We don’t want to do business with you.
5.2 If we do cancel your contract we will notify you by e-mail within seven days
and will re-credit to your account any sum deducted by us from your credit card
as soon as possible but in any event within 30 days of your order. We will not be
obliged to offer any additional compensation for disappointment suffered or for
deadlines not being met.
6 Delivery of goods to you
6.1 We will deliver the goods ordered by you to the address provided by you for
delivery at the time you make your order. You must provide an accurate delivery
address and we do not guarantee delivery to you.
6.2 Delivery will be made as soon as possible after your order is accepted and in
any event within 30 days of your order. Any indication given of the date for delivery
is an estimate only and shall not be binding on us.
6.3 You will become the owner of the goods you have ordered when they have been
paid for and delivered to you. Once goods have been delivered to you they will be
held at your own risk and we will not be liable for their damage, loss or destruction.
7 Limited Liability
7.1 If the goods we deliver are not what you ordered or are damaged or defective
or the delivery is of an incorrect quantity, you must notify us in writing within
10 working days of the delivery of the goods.
7.2 If you do not receive goods ordered by you within 30 days of the date on which
you ordered them, you must notify us in writing within 40 days of the date on which
you ordered the goods.
7.3 If you notify us of a problem under this condition 7.1 or 7.2, our only obligation
will be, at your option:
7.3.1 To make good any shortage or non-delivery;
7.3.2 To replace or repair any goods that are damaged or defective; or
7.3.4 To refund to you or provide a credit note for the amount paid by you for the
goods in question in whatever way we choose.
7.4 Where you have paid for our conversion service, we accept no liability for your
inability to retrieve documents if this is due to your own software limitations.
7.5 Save as precluded by law, we will not be liable to you for any indirect or consequential
loss, damage or expenses (including, but not limited to loss of
profits, business, data, income or goodwill) howsoever arising and our liability
limited to the amount paid by you for the goods or services under clause 3.1 above.
7.6 You must observe and comply with all applicable regulations and legislation,
including obtaining all necessary customs, import or other permits to purchase goods
from our site. The importation or exportation of certain of our goods to you may
be prohibited by certain national laws. We make no representation and accept no
liability in respect of the export or import of the goods you purchase.
7.7 Notwithstanding the foregoing, nothing in these terms and conditions is intended
to limit any rights you might have as a consumer under applicable local law or other
statutory rights that may not be excluded nor in any way to exclude or limit our
liability to you for any death or personal injury resulting from our negligence.
8 Material Provided By You
8.1 For the purpose of allowing us to fulfil our obligations to you under the contract
you hereby grant us a non-exclusive licence to copy, reproduce, store or use in
any way connected with the provision of the goods and services ordered by you the
intellectual property rights in any material provided to us.
8.2 By providing the material to us, you warrant that you are the owner of the copyright
and any other intellectual property rights in the material. You agree to indemnify
us against all losses, liabilities, costs and expenses reasonably suffered or incurred
by us, all damages awarded against us under any judgment by a court of competent
jurisdiction and all settlements sums paid by us as a result of any settlement agreed
by us arising out or in connection with:
8.2.1 Any claim by any third party that the material is defamatory, offensive or
abusive, or of an obscene or pornographic nature, or is illegal or constitutes a
breach of any applicable law, regulation or code of practice;
8.2.2 any claim by any third party that the material infringes a third party's copyright
or other intellectual property rights; and any fines or penalties imposed by any
regulatory, advertising or trading body or authority in connection with the use
of the Site by you.
You are responsible for ensuring that the content of your material is typographically
correct and in format you wish it to be converted, printed or bound. We re not responsible
for correcting numbering problems, spelling mistakes or for ensuring that the content
of the material is fit for any particular purpose.
We will ensure that the material is not altered, modified or adapted in any way.
The material will be saved and not stored in its original format for a period of
28 days. After this time, the material will be deleted by us. We do not accept any
responsibility thereafter for the detention or failure to store documents, files
or other material.
We confirm that any intellectual property risks in the material supplied by you
to us is owned by you. We will not attempt to reproduce or copy the material except
for the purpose of carrying out the contract. We will not distribute the material
to any third party.
Unless otherwise expressly stated in these Terms and Conditions, all notices from
you to us must be in writing and sent to our contact address at: Hollingworth &
Moss Ltd, Manor Street Industrial Estate, Enfield Terrace, Leeds LS7 1RG and all
notices from us to you will be e-mailed to the contact information given at the
time you placed your order.
10 Events beyond our control
We shall have no liability to you for any failure to deliver goods you have ordered
or any delay in doing so or for any damage or defect to goods delivered that is
caused by any event or circumstance beyond our reasonable control including, without
limitation, strikes, lock-outs and other industrial disputes, breakdown of systems
or network access, flood, fire, explosion or accident.
If any part of these terms and conditions is unenforceable (including any provision
in which we exclude our liability to you) the enforceability of any other part of
these conditions will not be affected.
12 Third Party Rights
Except for our affiliates, directors, employees or representatives, a person who
is not a party to this agreement has no right under the UK Contracts (Rights of
Third Parties) Act 1999 to enforce any term of this agreement but this does not
affect any right or remedy of a third party that exists or is available apart from
You may not assign, sub-license or otherwise transfer any of your rights under these
Terms and Conditions.
If you breach these Terms and Conditions and we ignore this, we will still be entitled
to use its rights and remedies at a later date or in any other situation where you
breach the Terms and Conditions.
15 Governing law
The contract between us shall be governed by and interpreted in accordance with
English law and the English courts shall have jurisdiction to resolve any disputes
We reserve the right, at our discretion, and without notice to you, to modify, add
to or change the Site, these Terms and Conditions, our Privacy Statement and any
other policies at any time and any such changes will be effective immediately on
being posted to this Site. Changes are indicated by the issue date on the Site.
17 Competition Rules
- Any prize draws or competitions run on this site are open to customers only; employees of affiliated Universities will not be included in the prize draw.
- Winners will be contacted by the date specified in the competition entry.
- Winners will be chosen at random customers who submit their theses orders by the given competition date.
- The winner will be notified by direct message on their social media account. If the winner does not respond to claim their prize within 7 days of being contacted then we reserve the right to withdraw the prize form the winner and pick a replacement winner.
- We will notify the winner about when and where to collect their prize.
- The winner agrees to the use of their name in any publicity material.
- Hollingworth and Moss reserves the right to modify, withdraw or cancel competitions and prize draws at any stage.
- Hollingworth and Moss takes no responsibility for any entries that fail to meet the regulations set out in these terms and conditions. Affiliated Universities or Instituions are ot responsible for the administration of the competition.
- Prizes are non-transferable and no prize or cash alternative will be available.
- All entries are taken as acceptance on these terms and conditions.
18 Gift Voucher Redemption
The use of gift vouchers fall under the following terms and conditions:
Hollingworth & Moss Ltd
- Gift Vouches ordered through the Website will be delivered automatically by electronic means to the email address you specify at the time of order. Our Gift Certificates include unique numbers and characters and is for single use only.
- Our Gift Vouchers must be redeemed on our Website, as full or part payment of products from our Website. Change is NOT given from Voucher Codes; additional payments can be made if your order value exceeds your voucher value.
- Gift Vouchers are not to be used in conjunction with any other offer, promotion or discount.
- When ordering a Gift Voucher, you should accurately enter the recipient’s email address and it is the responsibility of the customer to ensure this is correct. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the Gift Voucher.
- Site offers and promotions do not apply when purchasing gift vouchers.
- All Gift Vouchers are dated and expire 12 months from the date of issue.
- Gift Vouchers cannot be exchanged for cash.
- Gift Vouchers may only be redeemed against products purchased in the same currency as the Gift Certificate.
- We are not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.
Manor Street Industrial Estate
Issued November 2005